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frequently asked questions

WHY DOESN'T IT DRY FASTER / HOW LONG DOES IT TAKE TO DRY?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

In temperatures over 20C.70F, our repairs are already extremely strong within 24 to 48 hours. Even modern car paints take months to fully dry so that our Tile crack repairs take 3 weeks to fully dry is normal for a long-lasting repair.

For wet areas, like showers, protect the repair with Scotch type clear sticky tape after 4 hours and don’t get wet for 14 days.

WHY IS THE REPAIR STILL SLIGHTLY SOFT AND NOT HARD AND RIGID?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

A hard rigid repair is brittle and therefore breaks more easily. You see how Fiberglass is rigid but chips and breaks. So that we can guarantee you over 3 years durability (it will last much longer) our product is slightly flexible to absorb hits and then flex.

CAN THIS BE USED TO REPAIR CRACKS IN FIBERGLASS BATHTUB?

Yes, MagicEzy 9 Second Chip Fix will be perfect for fiberglass bathtub crack repair. This is also suitable for many applications including on your boat, Jet Ski, RV, caravan, shower, bathtub, vanity unit, floor tiles, stone benchtop, and many others. 

HOW MUCH AREA DOES THIS CAN REPAIR?

The MagicEzy 9 Second Chip Fix is designed to work as a filler for deep chips, cracks, and holes (less than 6mm or, 1/4 inch). One tube of 9 Second Chip Fix will repair 15-20 5mm (diameter) x 3mm (deep) chips.

DOES IT DRY IN GLOSS OR MATTE FINISH?

MagicEzy 9 Second Chip Fix dries in a matte finish. To achieve a gloss appearance apply, Hairline fix on top of two coats of 9 Second Chip Fix.

YOU SEEM TO HAVE A LOT OF DIFFERENT WHITES TO CHOOSE FROM, WHICH COLOR WILL I CHOOSE FOR MY BOAT?

It’s difficult to provide accurate color recommendations, but I can describe our white colors to help you make a choice.

  • Snow White (RAL 9003) is a clean white (Our brightest over 60% of boats are this color).
  • Matterhorn White (RAL 9002) is an off-white with a slight grey tone.
  • Oyster White (RAL 9010 is a light beige and about 15% of boats are this color) which is off-white with creamy/beige tone.
WILL IT WORK ON THE BOTTOM OF THE BOAT?

Due to some environmental laws in certain parts of the world, our products are not recommended for areas permanently below the water.

CAN IT BE SANDED?

Sanding is not recommended because of the damage it causes, then you need to remove all that scratching. Instead, your experience will be better by following the levelling instructions and smears removal which the product is designed for. But if you insist, they can be sanded, if needed.

CAN I USE THIS IN ANY TEMPERATURE?

It is not recommended to use when the temperature drops below 70°F / 20°C, as the product will not cure.

WHAT IF I AM NOT SATISFIED WITH THE RESULTS?

We offer you a “LOVE IT OR YOUR MONEY BACK” it is ‘No questions asked’.

Simply return it to us (with the receipt) within 60 days and we’ll provide a full refund or replacement.

WHY ARE THE MAGICEZY PRODUCTS TOO THIN & RUNNY?

You may have noticed that the MagicEzy products are thin and runny, this is because it is intended to penetrate deep into the pores of the small cracks.

HOW CAN I REPAIR A VERTICAL SURFACE?

A hairdryer is recommended if you’re repairing a vertical surface (since the product is a bit runny) and/or if the temperature is expected to drop below 20°C / 70°F within the first 24 hours. The hairdryer can hasten the cure time of the product.

WHAT IS INCLUDED IN THE PACKET?

Tube and color chart (for kits)

ONCE TUBE IS OPENED, HOW LONG CAN I REUSE IT?

We suggest that you store the unused product in the refrigerator for years of reuse.

DOES IT COME WITH A LEVELER?

Yes, it is the tube itself. The tube has a built-in applicator along with a level scraper. Just flip the tube to use the level scraper.

MAGICEZY auto scratch repairezy

HOW CAN I REPAIR A VERTICAL SURFACE?

A normal hairdryer is recommended if you’re repairing a vertical surface (since the product is a runny liquid) and/or if the temperature is expected to drop below 20°C / 70°F within the first 24 hours. The hairdryer can hasten the cure time of the product.

WHY DOESN'T IT DRY FASTER? / HOW LONG DOES IT TAKE TO DRY?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides you the strongest, long-lasting repair.

In temperatures over 20C.70F, our repairs are already extremely strong within 24 to 48 hours. Even modern car paints take months to fully dry, so our Auto Scratch Repairezy takes 3 weeks to fully dry

WHY IS THE REPAIR STILL SLIGHTLY SOFT AND NOT HARD AND RIGID?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.
  • Scratch-resistant

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

Using the latest technologies, a hard rigid repair is still brittle and therefore breaks more easily. So that we can guarantee you over 3 years durability (it will last much longer) our product is slightly flexible to absorb hits and flex.

HOW MUCH AREA DOES THIS CAN REPAIR?

MagicEzy Hairline Fix is used for small hairline cracks (6mm or, 1/4 inch). One tube of Hairline Fix will repair 15 to 20 6-inch-(or 150mm) long stress cracks.

WHY DOESN'T IT DRY FASTER / HOW LONG DOES IT TAKE TO DRY?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

In temperatures over 20C.70F, our repairs are already extremely strong within 24 to 48 hours. Even modern car paints take months to fully dry so that our products take 3 weeks to fully dry is normal for a long-lasting repair.

For wet areas like showers, protect the repair with Scotch type clear sticky tape after 4 hours and don’t get wet for 14 days.

WHY IS THE REPAIR STILL SLIGHTLY SOFT AND NOT HARD AND RIGID?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

A hard rigid repair is brittle and therefore breaks more easily. You can see how Fiberglass is rigid but chips and breaks. So that we can guarantee you over 3 years durability (it will last much longer) our product is slightly flexible to absorb hits and then flex.

CAN THIS ALSO BE USED ON TILES?

Yes, Hairline Fix can also be used to repair tiles, stone, and timber.

DOES IT DRY IN GLOSS OR MATTE FINISH?

MagicEzy Hairline Fix dries in a gloss finish.

YOU SEEM TO HAVE A LOT OF DIFFERENT WHITES TO CHOOSE FROM, WHICH COLOR WILL I CHOOSE FOR MY BOAT?

It’s difficult to provide accurate color recommendations, but I can describe our white colors to help you make a choice.

  • Snow White (RAL 9003) is a clean white (Our brightest over 60% of boats are this color).
  • Matterhorn White (RAL 9002) is an off-white with a slight grey tone and
  • Oyster White (RAL 9010) is a light beige and about 15% of boats are this color) which is off-white with creamy/beige tone.

If you look at our website it shows different colored white boats to show the colour difference. 

WILL IT WORK ON THE BOTTOM OF THE BOAT?

Due to some environmental laws in certain parts of the world, our products are not recommended for areas permanently below the water.

CAN 9 SECOND AND HAIRLINE FIX BE SANDED?

Sanding is not recommended because of the damage it causes, then you need to remove all the scratching. Instead, your experience will be better by following the levelling instructions and smears removal which the product is designed for. But if you insist, they can be sanded, if needed.

CAN I USE THIS IN ANY TEMPERATURE?

It is not recommended to use when the temperature drops below 70°F / 20°C, as the product will not cure.

WHAT IF I AM NOT SATISFIED WITH THE RESULTS?

We offer you a “LOVE IT OR YOUR MONEY BACK” it is ‘No questions asked’

Simply return it to us (with the receipt) within 60 days and we’ll provide a full refund or replacement.

WHY ARE THE MAGICEZY PRODUCTS TOO THIN & RUNNY?

You may have noticed that the MagicEzy products are thin and runny, this is because it is intended to penetrate deep into the pores of the small cracks.

HOW CAN I REPAIR A VERTICAL SURFACE?

Repair normally. A hairdryer is recommended if you’re repairing a vertical surface (since the product is a bit runny) and/or if the temperature is expected to drop below 20°C / 70°F within the first 24 hours. The hairdryer can hasten the cure time of the product.

WHAT IS INCLUDED IN THE PACKET?

Tube and color chart (for kits)

ONCE TUBE IS OPENED, HOW LONG CAN I REUSE IT?

We suggest that you store the unused product in the refrigerator for years of reuse.

DOES IT COME WITH A LEVELER?

Yes, it is the tube itself. The tube has a built-in applicator along with a level scraper. Just flip the tube to use the level scraper.

WHEN SHOULD WE USE A PRIMER?

MagicEzy Mega Fusion primer is recommended for plastic or, aluminum surface in order to have stronger adhesion. This may be needed before you apply either 9 Second Chip Fix or Hairline Fix.

WHAT IS THE COLOR OF MEGA FUSION? IS IT ALSO AVAILABLE IN DIFFERENT COLORS?

Mega Fusion is an off-white, which is the only available color, as this is only used as a primer.

WHY DOESN'T IT DRY FASTER / HOW LONG DOES IT TAKE TO DRY?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

In temperatures over 20C.70F, our repairs are already extremely strong within 24 to 48 hours. Even modern car paints take months to fully dry so that our products take 3 weeks to fully dry is normal for a long-lasting repair.

For wet areas like showers, protect the repair with Scotch type clear sticky tape after 4 hours and don’t get wet for 14 days.

WHY IS THE REPAIR STILL SLIGHTLY SOFT AND NOT HARD AND RIGID?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

A hard rigid repair is brittle and therefore breaks more easily. You see how Fiberglass is rigid but chips and breaks. So that we can guarantee you over 3 years durability (it will last much longer) our product is slightly flexible to absorb hits and then flex.

WOULD STONE FIX WORK ON CAESARTONE COUNTERTOPS?

Yes, it does. Not just with Caesarstone countertops but also on granite, marble, travertine, quartz, and laminate. It can be used on tables, bathroom vanities, floor or wall tiles or any other stone surface.

DOES THIS DRY IN GLOSS OR MATTE?

Stone Fix dries in gloss finish but can easily be adjusted to dry matte. To make it look matte, after application, the next stage would be to dry the repair with a hairdryer for 2 minutes then tap repair with a latex disposable glove to make it appear smooth, but less shiny. If you’ll use your finger instead, you’ll achieve a textured matte so, that depends on what you prefer.

WHY DOESN'T IT DRY FASTER / HOW LONG DOES IT TAKE TO DRY?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

In temperatures over 20C.70F, our repairs are already extremely strong within 24 to 48 hours. Even modern car paints take months to fully dry so that our products take 3 weeks to fully dry is normal for a long-lasting repair.

For wet areas like showers, protect the repair with Scotch type clear sticky tape after 4 hours and don’t get wet for 14 days.

WHY IS THE REPAIR STILL SLIGHTLY SOFT AND NOT HARD AND RIGID?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

A hard rigid repair is brittle and therefore breaks more easily. You see how Fiberglass is rigid but chips and breaks. So that we can guarantee you over 3 years durability (it will last much longer) our product is slightly flexible to absorb hits and then flex.

MAGICEZY stone fix DEEP chip filler

DOES IT WORK ON LAMINATE FLOORING TOO?

Yes, Tile Fix Deep Chip filler works on laminate flooring, even on damaged porcelain, ceramics, and other surfaces.

Yes, Stone Fix Deep Chip filler is suitable for granite, marble, Caesar stone, quartz, stone or laminate counter-tops, vanities, or tiles; indoor and outdoor use.

WHAT IS THE COLOR OF STONE FIX DEEP CHIP FILLER?

Stone Fix Deep Chip Filler only color is white/grey, which dries in matte.

WHAT IS THE COLOR OF TILE FIX DEEP CHIP FILLER?

Tile Fix Deep Chip Filler is only available in white, which also dries in matte.

WHEN DO WE USE THE STONE FIX DEEP CHIP FILLER?

Stone Fix Deep Chip Filler is used on wide cracks, large chips, and gouges that are deeper than 6mm.

WHEN DO WE USE THE TILE FIX DEEP CHIP FILLER?

Tile Fix Deep Chip Filler is the answer if you have deep chips, holes, or wide cracks in your porcelain or ceramic tiles and you want a long-lasting repair – guaranteed.

CAN I USE THIS IN ANY TEMPERATURE?

This tile touch-up paint is not recommended to use when the temperature drops below 70°F / 20°C, as the product will not cure.

**MAGICEZY TILE FIX AND MAGICEZY TILE REPAIRezy

(MagicEzy Tile Fix is available in EU, UK, AU, Canada but not in USA. Tile Repairezy is available in USA).

Buy Online
WHAT IS INCLUDED IN THE PACKET?

Tubes of the color/s ordered, instructions and you can get the FREE color system by downloading it on our website.

WHAT SURFACES CAN I USE MAGICEZY TILE FIX AND MAGICEZY TILE REPAIREZY ON?

** MAGICEZY TILE FIX (outside USA) and MagicEzy Tile REPAIRezy (in USA) can be used to repair cracked and chipped ceramic and porcelain tiles, countertops and worktops, laminate, home appliances and chipped wooden surfaces.

HOW MUCH DAMAGE CAN repair?

Depending on the size of the damage, it can repair 20 or more chips. The product is super strong and durable tile fillers and are designed for small, hairline cracks or chips less than 6 mm or, 1/4 inch.

DOES IT DRY IN a GLOSSY FINISH?

Yes, the product dries to a gloss finish.

To achieve a matte finish, after application, dry the repair with a hairdryer for 2 minutes then tap repair with your finger immediately after the hairdryer until the correct matte appears.

WHAT COLOR MATCHES MY TILE?

Unfortunately, tiles change color from batch to batch. So the product is available in 12 individual colors or 6 mix-n-match kits. To assist you with color matching you can download the FREE color systems from our website.

SHOULD I BUY THE INDIVIDUAL COLOR OR THE TILE REPAIR KIT?

That will depend on your needs. We created our 6 kits to allow you to match to almost any tile color yourself, at home. Buy a repair kit with multiple tubes and SAVE money.

Kits available are Starter/Neutrals Kit, Black and White Kit, Beige and White Kit, Honey-beige and White kit, Terracotta Kit and Primary Kit.

I HAVE PURCHASED THE TILE REPAIR KIT, HOW DO I COLOR MATCH?

You may squeeze the colors on a piece of cling wrap and rub together until the color matches your surface.

CAN I ADD OTHER TINTS OR COLORANTS TO YOUR MAGICEZY TILE FIX AND MAGICEZY TILE REPAIREZY DEEP CHIP FILLER?

Other brand tints may be chemically incompatible with our products affecting the strength, durability, and appearance of your repair.

That’s why we offer a full range of colors so you can achieve a good match. Don’t forget to get the color system by downloading it on our website.

CAN I MIX MAGICEZY TILE FIX / MAGICEZY TILE REPAIREZY AND STONE FIX TOGETHER?

These MagicEzy products are compatible and can be mixed together to achieve extra colors. Other products/brands may affect MagicEzy’s chemistry and are not recommended.

HOW CAN I REPAIR A VERTICAL SURFACE?

A hairdryer is recommended if you’re repairing a vertical surface (since the product is a runny liquid) and/or if the temperature is expected to drop below 20°C / 70°F within the first 24 hours. The hairdryer can hasten the cure time of the product.

WHY DOESN'T IT DRY FASTER? / HOW LONG DOES IT TAKE TO DRY

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

In temperatures over 20C.70F, our repairs are already extremely strong within 24 to 48 hours. Even modern car paints take months to fully dry, so our products take 3 weeks to fully dry.

For wet areas like showers, protect the repair with Scotch type clear sticky tape after 4 hours and don’t get wet for 14 days.

WHY IS THE REPAIR STILL SLIGHTLY SOFT AND NOT HARD AND RIGID?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades. Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

Using the latest technologies a hard rigid repair is still brittle and therefore breaks more easily. So that we can guarantee you over 3 years durability (it will last much longer) our product is slightly flexible to absorb hits and flex.

WHY IS THE product THIN & RUNNY?

The product is thin and runny to allow it to penetrate deep into the thin fine cracks.

CAN I USE THIS IN ANY TEMPERATURE?

It is not recommended to use when the temperature drops below 70°F / 20°C or the product will not cure.

WHAT IF I AM NOT SATISFIED WITH THE RESULTS?

We offer you a “LOVE IT OR YOUR MONEY BACK” it is ‘No questions asked’.

Simply return it to us (with the receipt) within 60 days and we’ll provide a full refund or replacement.

ONCE TUBE IS OPENED, HOW LONG CAN I REUSE IT?

We suggest that you store the unused product in the refrigerator for years of reuse.

DOES IT COME WITH A LEVELER?

Yes, it is the tube itself. It has a built-in applicator along with a level scraper. Flip the tube to use the level scraper.

**MAGICEZY TILE FIX deep chip filler & MAGICEZY TILE REPAIREZY DEEP CHIP FILLER

 

(MAGICEZY TILE FIX DEEP CHIP FILLER IS NOT AVAILABLE IN USA. TRY TILE REPAIREZY INSTEAD)

DOES THIS WORK ON LAMINATE FLOORING TOO?

Yes, it works on laminate flooring, even on damaged porcelain, ceramics, and other surfaces.

WHAT color is it?

The product  is white/grey, which dries in matte.

WHEN DO WE USE it?

This product is the answer if you have deep chips, holes, or wide cracks in your porcelain or ceramic tiles and you want a long-lasting repair – guaranteed.

MAGICEZY WOOD FLOOR SCRATCH REPAIREZY

MY FLOOR HAS A COLORED VARNISH, IS IT NORMAL TO ADD EXTRA TINT?

Wood floors are usually protected with a clear. It is not normal to add an extra tint, so we don’t.

Wood Floor Scratch RepairEzy is a super strong nanotechnology clear that is so strong it performs like a two-pack epoxy in scratch resistance but without all the cost, and the messy mixing and application complexity.  So strong it carries a 3-year durability guarantee. That is incredible protection for a DIY product but obviously unsuited in your rare situation.

We are sorry you wanted color, however, our 60-day money-back guarantee protects you.

THIS IS JUST A CLEAR

Wood Floor Scratch RepairEzy can be blended from matte to full gloss to help hide the repair. Our product is so strong it performs like a two-pack epoxy in scratch resistance but without all the cost, and the messy mixing and application complexity.  So strong it carries a 3-year durability guarantee. That is incredible protection for a DIY product but obviously unsuited in your rare situation.

We are sorry that didn’t solve your needs but our 60-day money-back guarantee protects you.

HOW CAN I REPAIR A VERTICAL SURFACE?

A hairdryer is recommended if you’re repairing a vertical surface (since the product is a runny liquid) and/or if the temperature is expected to drop below 20°C / 70°F within the first 24 hours. The hairdryer can hasten the cure time of the product.

WHY DOESN'T IT DRY FASTER ? / HOW LONG DOES IT TAKE TO DRY?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.
  • Scratch-resistant like two-pack paints

But those great repairs are pointless unless they are strong enough to last for decades.  Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

In temperatures over 20C.70F, our repairs are already extremely strong within 24 to 48 hours. Even modern car paints take months to fully dry so our products take 3 weeks to fully dry.

For wet areas like showers protect the repair with Scotch type clear sticky tape after 4 hours and don’t get wet for 14 days.

 

WHY IS THE REPAIR STILL SLIGHTLY SOFT AND NOT HARD AND RIGID?

Our objective at MagicEzy is to make Professional Grade products that are:

  • Fantastic to look at.
  • Easy to apply.

But those great repairs are pointless unless they are strong enough to last for decades.  Decades is our aim and note that we guarantee your repair’s durability for 3 years – that strength is unlike other repair methods.

We use the latest technologies but a slower drying product that has time to penetrate the pores of the damage provides the strongest, long-lasting repair.

Using the latest technologies a hard rigid repair is still brittle and therefore breaks more easily. So that we can guarantee you over 3 years durability (it will last much longer) our product is slightly flexible to absorb hits and flex.  

CAN I USE THIS IN ANY TEMPERATURE?

It is not recommended to use when the temperature drops below 70°F / 20°C, as the product will not cure.

WHAT IF I AM NOT SATISFIED WITH THE RESULTS?

We offer you a “LOVE IT OR YOUR MONEY BACK” it is ‘No questions asked’.

Simply return it to us (with the receipt) within 60 days and we’ll provide a full refund or replacement.

WHY ARE MAGICEZY PRODUCTS TOO THIN & RUNNY?

You may have noticed that the MagicEzy products are thin and runny, this is because it is intended to penetrate deep into the pores of the small cracks.

WHAT IS INCLUDED IN THE PACKET?

The Tube and instructions.

ONCE TUBE IS OPENED, HOW LONG CAN I REUSE IT?

We suggest that you store the unused product in the refrigerator for years of reuse.

DOES IT COME WITH A LEVELER?

Yes, it is the tube itself. It has a built-in applicator along with a level scraper. Flip the tube to use the level scraper.

GENERAL QUESTIONS

CAN I USE THIS IN ANY TEMPERATURE?

It is not recommended to use when the temperature drops below 70°F / 20°C, as the product will not cure.

WHAT IF I AM NOT SATISFIED WITH THE RESULTS?

We offer you a “LOVE IT OR YOUR MONEY BACK” it is ‘No questions asked’.

Simply return it to us (with the receipt) within 60 days and we’ll provide a full refund or replacement.

WHY ARE THE MAGICEZY PRODUCTS TOO THIN & RUNNY?

You may have noticed that the MagicEzy products are thin and runny, this is because it is intended to penetrate deep into the pores of the small cracks.

HOW CAN I REPAIR A VERTICAL SURFACE?

A hairdryer is recommended if you’re repairing a vertical surface (since the product is a bit runny) and/or if the temperature is expected to drop below 20°C / 70°F within the first 24 hours. The hairdryer can hasten the cure time of the product.

WHAT IS INCLUDED IN THE PACKET?

Tube and color chart (for kits)

ONCE TUBE IS OPENED, HOW LONG CAN I REUSE IT?

We suggest that you store the unused product in the refrigerator for years of reuse.

DOES IT COME WITH A LEVELER?

Yes, it is the tube itself. It has a built-in applicator along with a level scraper. Flip the tube to use the level scraper.